Privacy policy
Draft for review, not yet in force. This policy was written from how Crewdesk works today and hasn't been reviewed by a lawyer. Highlighted items like [this] must be filled in or confirmed before it's published.
1.Who we are
Crewdesk is a workspace for teams' tasks, conversations, lead capture forms, calls and notifications. It's run by Ali Mehtab in Pakistan (“Crewdesk”, “we”, “us”).
If you have a question about this policy or your information, email [support email address]. Our postal address is Ali Mehtab, Crewdesk, Lahore, Pakistan.
2.What this policy covers
This policy explains what information we collect when you visit our website or use the Crewdesk web app or mobile app, why we collect it, and the choices you have.
Inside a workspace, the workspace's owner decides who is invited and what is shared. We look after that content for them and only use it to provide Crewdesk.
3.Information we collect
Information you give us
- Account details: your name, email address and profile photo.
- Workspace content: the tasks, comments, messages, files, forms and meetings you and your teammates create.
- Messages to us: anything you send when you contact support.
Information from people who fill in your forms
When someone submits a form that a workspace has placed on its website, we receive the answers they give, plus their name and email address if the form asks for them. We store these on behalf of that workspace, which is responsible for telling its visitors how it uses them.
Information collected automatically
- Device and notification details: the push notification address for your phone or browser, so notifications reach you, and the type of device or browser you use.
- Logs: IP address, the time of a request and any errors, which we use to keep Crewdesk running and secure. The spam limits on forms rely on this.
4.How we use information
- To provide Crewdesk: storing your work, showing it to the right people and keeping both apps in step.
- To send the notifications you've chosen, by push, in your browser and in your Crewdesk inbox.
- To send emails you need, such as invitations and important notices about your account.
- To protect Crewdesk and its users, including spam protection on forms.
- To answer you when you contact us, and to fix problems you report.
We don't sell your personal information, and we don't use it for advertising.
5.Profile photos and files
Profile photos are checked by their actual contents and saved with location and camera details removed. Files you attach are kept in private storage, and every download checks that you're signed in and allowed to see the file.
7.Where your information is stored
The Crewdesk app and its database run in the United States, so if you use Crewdesk from another country, including Pakistan, your information is transferred to the United States. Live updates, calls and push notifications go through the providers listed in section 6.
8.How long we keep it
- We keep your account and workspace content for as long as your account is open.
- When a message is deleted, it's removed for everyone in the conversation.
- When an account is deleted, we delete its personal information within 30 days, except where we must keep something by law. Backups are cleared within 90 days.
9.Your choices and rights
- Change your name, photo and notification settings at any time in the app.
- Ask us for a copy of your information, or to correct or delete it, by writing to [support email address] from the address on your account.
- Turn off push notifications for Crewdesk in your phone's or browser's settings.
Depending on where you live, you may have other rights under local law. We'll respond to any request within 30 days.
10.Security
Every connection to Crewdesk uses HTTPS, projects are private until someone is added, and files sit behind a sign-in check. No system is perfectly secure, but we work to protect your information and will tell affected users if a breach puts it at risk. Read more on our Security page.
11.Children
Crewdesk is a tool for work and isn't meant for anyone under 16. We don't knowingly collect information from children. If you think a child has given us information, please contact us and we'll delete it.
12.Changes to this policy
If we change this policy, we'll update the date at the top. For significant changes, we'll also tell you by email or in the app before they take effect.
13.Contact
Ali Mehtab, Crewdesk, Pakistan. Email: [support email address].