Crewdesk vs Bitrix24
Bitrix24 is a broad business suite — CRM, tasks, chat, a website builder and much more in one product. Crewdesk does a narrower job: the tasks, conversation, website leads and calls of a small team.
Side by side
| Crewdesk | Bitrix24 | |
|---|---|---|
| Task views | Board, list and calendar views of the same tasks, plus My Tasks across every project | Task lists, Kanban and Gantt views |
| Team chat | Built in: a channel for every project, group chats and direct messages, with threads | Built-in chat and channels |
| Website forms to tasks | Built in: website forms whose submissions become tasks on your board | CRM web forms, usually feeding the CRM rather than tasks |
| Calls and meetings | Built in: audio calls and video meetings from any channel, with screen sharing | Built-in video calls |
| Mobile | iPhone and Android apps in development; the web app works in any phone browser | Apps for iPhone and Android |
| Price | Free during early access | See Bitrix24's pricing page |
Based on public information about Bitrix24, last checked November 2026. Products change — check Bitrix24's own site for current features and prices.
When to choose each
Choose Crewdesk if
- You want leads from your website to become tasks your team acts on, without running a CRM.
- You want a smaller tool that is quick to learn and quick to set up.
- Projects should be private to the people on them by default.
Choose Bitrix24 if
- You need a full CRM with sales pipelines alongside your tasks.
- You want one vendor for many business functions, or a self-hosted edition.
What Crewdesk doesn't do yet
So you can decide with the whole picture.
- Gantt charts or timeline views
- Custom fields
- Automations, webhooks or a public API
- Time tracking
- Single sign-on (SAML)